Terms of Service

 SZINE Mobile Detailing

Privacy Policy

Effective Date: March 17, 2026

SZINE Mobile Detailing ('Company', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or communicate with us via phone, text message, or email.

Please read this policy carefully. By using our services or providing us with your personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Book an appointment through our website or by phone
• Contact us via text message, phone call, or email
• Fill out any forms on our website
• Make a payment for services

This information may include:

• Full name
• Mobile phone number
• Email address
• Home or service address
• Vehicle make, model, year, and condition
• Payment information (credit/debit card details, processed securely)
• Service preferences and history
• Any additional information you choose to share with us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Device type and operating system

1.3 Information from Third Parties

We may receive information about you from third-party platforms such as Google, Facebook, or Instagram if you interact with our business through those platforms (e.g., clicking an ad, filling out a lead form, or messaging us).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and manage your appointments
• To send appointment reminders and service notifications via SMS and email
• To process payments for services rendered
• To respond to your inquiries, calls, and messages
• To send follow-up messages requesting reviews or feedback after service
• To send rebooking reminders and service promotions (with your consent)
• To improve our services, website, and customer experience
• To maintain records of services performed on your vehicle
• To comply with applicable laws and legal obligations
• To protect against fraud and unauthorized activity

3. SMS Text Message Communications

3.1 Your Consent

By providing your mobile phone number and booking a service with SZINE Mobile Detailing, you expressly consent to receive automated and manually sent text messages (SMS) from us. These messages may include appointment confirmations, reminders, follow-ups, and promotional offers.

3.2 Types of Messages We Send

You may receive the following types of SMS messages from us:

• Booking confirmation messages after scheduling an appointment
• Appointment reminder messages sent 24 hours and 2 hours before your service
• Service completion notifications
• Follow-up messages requesting Google reviews or feedback
• Rebooking reminders for routine maintenance clients
• Missed call follow-up messages
• Seasonal promotions and special offers (no more than 4 per month)

3.3 Message Frequency

Message frequency varies based on your booking activity. You may receive up to 6 messages per appointment cycle. Promotional messages are limited to no more than 4 per month.

3.4 Message & Data Rates

Message and data rates may apply. SZINE Mobile Detailing is not responsible for any charges your mobile carrier may apply for receiving our text messages. Please contact your mobile carrier for details about your messaging plan.

3.5 How to Opt Out

You may opt out of receiving SMS messages from SZINE Mobile Detailing at any time by:

• Replying STOP to any text message you receive from us
• Contacting us directly at szinemobiledetailing@gmail.com and requesting removal
• Calling us at 602-880-9822 and requesting to be removed from our SMS list

After opting out, you will receive one final confirmation message and will no longer receive SMS messages from us. To re-subscribe, reply START to our number at any time.

3.6 Help

For assistance with SMS communications, reply HELP to any message you receive from us or contact us at szinemobiledetailing@gmail.com.

3.7 No Sharing of Phone Numbers

We do not sell, rent, lease, or share your mobile phone number with any third party for their own marketing purposes. Your phone number is used exclusively for communications directly related to your service with SZINE Mobile Detailing.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (to securely process your transactions)
• Scheduling and CRM software providers (to manage appointments and communications)
• SMS and email communication platforms (to deliver messages to you)

These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

4.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SZINE Mobile Detailing, our customers, or others.

4.3 Business Transfers

In the event that SZINE Mobile Detailing is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide and improve our services to you
• Maintain records of services performed on your vehicle
• Comply with our legal and financial obligations
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal data at any time by contacting us at szinemobiledetailing@gmail.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure, encrypted payment processing
• Password-protected business systems and accounts
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection and storage practices

While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your personal data.

6.1Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply. SZINE Mobile Detailing is not responsible for any errors in SMS delivery caused by network outages, carrier issues, or factors outside of our control. For assistance, reply HELP or contact us at szinemobiledetailing@gmail.com. To opt out at any time, reply STOP.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access — request a copy of the personal information we hold about you
• Right to Correction — request correction of inaccurate or incomplete information
• Right to Deletion — request deletion of your personal information
• Right to Opt Out — opt out of marketing communications at any time
• Right to Data Portability — request your data in a portable format
• Right to Complain — file a complaint with the appropriate regulatory authority

To exercise any of these rights, please contact us at szinemobiledetailing@gmail.com or call 602-880-9822. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us understand how visitors use our site.

You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website. We do not use cookies to collect sensitive personal information or track your activity across unrelated third-party websites.

9. Third-Party Links

Our website and communications may contain links to third-party websites such as Google, Facebook, or Instagram. These websites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at szinemobiledetailing@gmail.com and we will promptly delete it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page and post the revised policy on our website. Your continued use of our services after any changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SZINE Mobile Detailing

Florence, Arizona

Phone: 602-880-9822

Email: szinemobiledetailing@gmail.com

Website: szinemobiledetailing.godaddysites.com

By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.